Government

New Guidelines Say Masks Must Be Worn By Workers, Customers At Essential Businesses


Starting this Sunday at 8 p.m., a new order from the Pennsylvania Department of Health Secretary will require masks for employees and customers at businesses with permitted in-person operations.

The order makes exceptions for babies and employees on breaks. It also follows Gov. Tom Wolf’s previous voluntary request that everyone wear a face mask or covering when going into public.

“This order provides critical protections for the workers needed to run and operate these life-sustaining establishments,” Gov. Wolf said. “Businesses across the state have already begun to implement many of these protocols on their own, and we applaud their efforts to protect employees and customers.”

The order provides the following rules for businesses based on the number of staff and size of the facility, according to the state:

  • Require all customers to wear masks while on premises, and deny entry to individuals not wearing masks, unless the business is providing medication, medical supplies, or food, in which case the business must provide alternative methods of pick-up or delivery of goods, except individuals who cannot wear a mask due to a medical condition (including children the age of 2 years) may enter the premises without having to provide medical documentation;
  • Conduct business with the public by appointment only and, to the extent that this is not feasible, limit occupancy to no greater than 50 percent of the number stated on their certificate of occupancy as necessary to reduce crowding in the business and at check-out and counter lines in order to maintain a social distance of 6 feet, and place signage throughout each site to mandate social distancing for both customers and employees;
  • Alter hours of business so that the business has sufficient time to clean or to restock or both;
  • Install shields or other barriers at registers and check-out areas to physically separate cashiers and customers or take other measures to ensure social distancing of customers from check-out personnel, or close lines to maintain a social distance between of 6 feet between lines;
  • Encourage use of online ordering by providing delivery or outside pick-up;
  • Designate a specific time for high-risk and elderly persons to use the business at least once every week if there is a continuing in-person customer-facing component;
  • In businesses with multiple check-out lines, only use every other register, or fewer. After every hour, rotate customers and employees to the previously closed registers. Clean the previously open registers and the surrounding area, including credit card machines, following each rotation;
  • Schedule handwashing breaks for employees at least every hour; and
  • Where carts and handbaskets are available, assign an employee to wipe down carts and handbaskets before they become available to a new customer.

According to the order, below are protocols designed to aid employees maintain a social distance at work:

  • Provide masks for employees to wear during their time at the business, and make it a mandatory requirement while at the work site, except to the extent an employee is using break time to eat or drink, in accordance with the guidance from the Department of Health and the CDC. Employers may approve masks obtained or made by employees in accordance with this guidance;
  • Stagger work start and stop times for employees when practical to prevent gatherings of large groups entering or leaving the premises at the same time;
  • Provide sufficient space for employees to have breaks and meals while maintaining a social distance of 6 feet, including limiting the number of employees in common areas and setting up seating to have employees facing forward and not across from each other;
  • Conduct meetings and training virtually. If a meeting must be held in person, limit the meeting to the fewest number of employees possible, not to exceed 10 employees at one time and maintain a social distance of 6 feet.
  • Ensure that the facility has a sufficient number of employees to perform all measures listed effectively and in a manner that ensures the safety of the public and employees;
  • Ensure that the facility has a sufficient number of personnel to control access, maintain order, and enforce social distancing of at least 6 feet;
  • Prohibit non-essential visitors from entering the premises of the business; and
  • Ensure that all employees who do not speak English as their first language are aware of procedures by communicating the procedures, either orally or in writing, in their native or preferred language.

The order provides new rules on what businesses must do if there is exposure to a “probable or confirmed” COVID-19 case.

Below are the steps businesses must take:

  • Businesses are also ordered to implement temperature screenings before employees enter the business prior to the start of work and send any employee home who has an elevated temperature of 100.4 degrees Fahrenheit or higher;
  • Close off and ventilate areas visited by that individual;
  • Wait a minimum of 24 hours, or as long as practical, before beginning cleaning and disinfection;
  • Clean and disinfect all spaces, especially commonly used rooms and shared electronic equipment;
  • Identify and notify employees who were in close contact with that individual (within about 6 feet for about 10 minutes); and
  • Ensure that the business has a sufficient number of employees to perform these protocols effectively and immediately.

In a statement from Gov. Tom Wolf’s Office, businesses are encouraged to “implement liberal paid time off for employees who are on home isolation.”

Officials said there will be “enforcement action” for those that do not comply. The actions could include citations, fines, or license suspensions starting Sunday at 8 p.m.


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